Why I Was A VITA Site Coordinator

By Than Tran – VITA Site Coordinator 2017

As a finance major at the University of Washington Tacoma, I realized that in order to be successful in my career, I had to continuously enhance my knowledge and skills. In addition, hands-on experiences are very important for me to get my first job after I graduate from college. Volunteer Income Tax Assistance (VITA) was a great program, which not only helped me to build my resume, but also gave me a chance to do a meaningful thing to the community which I belong to.

I first started at VITA with a thought of being a tax preparer. However, when Amy, the program director of Pierce County, needed help to manage some tax sites, I thought “why don’t I challenge myself in this role?”. I believed that I could do more, and be more helpful if I took more responsibilities. So I chose to be a site coordinator.

I learned a lot from the experience with VITA. I was able to prepare personal tax returns for most of the people. Whenever I was not sure about anything in a tax return, I could simply just ask my supervisors, they were more than willing to help me out. A site coordinator was a bit busier than a regular tax preparer. I learned how to manage supplies and equipment, to communicate and manage other volunteers, improve my problem-solving skill, and to talk with a client with confidence.  

The working environment at VITA was very friendly and fun.  There was recognition for volunteers who were hard-working or had been with the program for many years. There were some special events where we work with some other organizations such as KeyBank or Sound Outreach, to help hundreds of clients a day. The thing that I enjoyed at VITA was not only what I learned, but also what I felt when I was helping other people. Their thanks and their smiles motivated me to work harder, and to be proud of myself because I was creating values for the community.

VITA gave me a chance to apply the knowledge about personal finance which I had learned at school, and learn some other things that school did not teach me such as using a particular software to prepare tax returns, dealing with problems that arose at the tax site, and creating relationships with great people who could be my references. Every small step helps me to reach my goal in my career in finance. I think that VITA is one of the relevant steps; my thanks for the VITA program. 

To learn more about volunteering for this program, click here.

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