Volunteer Income Tax Assistance

Help lift hard-working families out of poverty! From late January through April 15th, VITA (Volunteer Income Tax Assistance) helps low and moderate-income households through free tax preparation.  Each year, more than 6,000 households in Pierce County are helped by free tax sites. This service brings millions of dollars back into our community through tax credits and refunds, and helps hard-working families pay bills and save for the future.


Our VITA programs are made possible by grants from the IRS, WA State Dept. of Commerce and United Way of Pierce County.


Download flyer here.

Due to COVID-19, most VITA services will be offered remotely. We encourage all taxpayers who have the resources and technology to utilize remote services to do so. In-person appointments will be limited only to those who have no means to access VITA remotely. Below are the following ways taxpayers can access free tax preparation services in 2021:

  • Do-It-Yourself: If you have access to the internet via computer, tablet or smart phone, you can do your own taxes with phone support from a volunteer. Visit for more info.
  • No Contact: If you have access to the internet via computer, laptop or smart phone, and can send copies of your documents electronically (phone photos OK), a volunteer can do your taxes for you remotely. Visit for more info.
  • Limited Contact: If you do not have access to the internet, there will be some in-person locations where you will complete an intake and drop off your documents or have them scanned. Face masks and adherence to CDC safety guidelines will be required. After dropping off your documents, you may have to return at a later time or date to pick up the finished tax return. See below for more information.

Limited Contact VITA Services


Make An Appointment

  • All in-person tax services are by appointment only. Taxpayers without an appointment will be turned away. Please call the number for the tax site to make an appointment (see below).
  • Phone lines for sites are operated by volunteers and it may take several tries to reach someone or get a return call after leaving a voicemail.
  • Tax returns cannot be completed without the proper documents (see What do You Need?)
  • Face masks are required to receive in-person services
  • Most in-person sites will be drop-off only. Tax returns may not be filed that day.
  • Please do not bring children to the appointment
  • For faster service, please visit for remote tax help

Pierce County Tax Sites



 For taxpayers with incomes up to $57,000

Associated Ministries (Tacoma)

Wednesdays 3—6pm 


Tacoma Housing Authority at Salishan (Tacoma)

Saturdays  9am—12pm


Sumner VFW (Sumner)

Saturdays 10am—4pm



For taxpayers ages 55 and up

Buckley Senior Center (Buckley)

Wednesdays and Fridays 9am—3pm


Bethany Baptist Church (Puyallup)

Tuesdays and Thursdays 10am—2pm


Pt. Defiance Ruston Senior Center (Tacoma)

Fridays and Saturdays 9am—3pm


What Do You Need?

  • Identification
    • Required: Social Security Card or ITIN letter for ALL family members
    • Required: Photo ID for primary taxpayer (& spouse, if married)
    • Your spouse, if married filing jointly
    • Bank account information for direct deposit
  • Income and Benefits
    • W-2 form for each job worked
    • 1099 forms for other income (interest, dividends, unemployment, SSA, retirement, 1099-Misc., etc.)
    • Form 1095A if you purchased health insurance through WA Healthplanfinder or
    • Information about any Economic Impact (stimulus) payments you received
  • Expenses
    • Childcare expenses and provider name, address and tax ID number
    • Mortgage and real estate taxes if you own a home
    • Higher education expenses
    • Business expenses, if self-employed
    • Charitable donation receipts (may be deductible even if you do not itemize)
  • Volunteering with VITA is a great way to support your community and build skills in accounting, finance, customer service, and leadership. 
  • Due to COVID-19, many volunteer opportunities for the 2020-2021 VITA season will be remote. Volunteers will have the flexibility to participate safely on their own time. Some sites will be open for tax payers who have limited access to computers, though volunteers will have little or no in-person contact with clients during the tax preparation.
  • VITA volunteers are provided free training and certification to help with greeting taxpayers and conducting intakes*, preparing taxes, coordinating tax sites, reviewing tax returns for quality assurance, and interpreting for non-English speakers*. No prior experience is required!
  • *Not interested in preparing taxes? Greeters and Interpreters play an important role in providing excellent customer service to our clients. 

Volunteer by clicking here!


Amy Allison, or call (253) 426-1516